Single Item Surcharge
Single Item Surcharge
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This surcharge will allow a new customer to checkout with a single item, bypassing the three item minimum. The surcharge is necessary to account for the fact that our actual shipping costs are higher than those we charge the customer.
Shipping & Returns
Shipping & Returns
We know shopping for new food can be stressful - which is why we offer a 100% money-back guarantee. If your reptile or amphibian does not eat the links after 3 weeks, simply send us an email with a picture of the unused product and the animal you are feeding and we will refund your order up to a maximum of $100.
Please note that this offer is for first-time customers only, the refund request must be received with 30 days of receiving your product, and the offer does not include Ball Pythons or wild-caught animals - while some customers have had success transitioning Balls we recommend not ordering the links for Balls unless you have other reptiles that can use them. Wild-caught animals have additional difficulties switching to food sources in general, and we do not condone the collection of wild-caught animals and will not assist in troubleshooting their husbandry.
