COVID-19 Information & Shipping Timeframe
Hello fellow linkers,
Good news! We are back to fulfilling orders on our regular time schedule at this time.
Please note that FedEx volume has increased during the pandemic, and transit times can take 1-2 more days than usual. We are compensating for this surge by adding extra dry ice to every box. Additionally, we have moved to FedEx express for all West Coast orders (California, Washington, Oregon, Utah, and Idaho), as ground services transit times are too long to reach those areas with the surge in shipping. We have updated prices accordingly to those states while absorbing most of the cost ourselves.Please stay healthy and safe!
Nick, Tyler, Stacy, Josh, and Mason
A note about or facility:
In our food production facility, we're operating with extreme care as usual and adhering to strict safety practices. Our facilities operate under the Good Manufacturing Practices guidelines. This program ensures that all food is prepared as safely as possible, and it means:
-Employees are instructed to stay at home if they're feeling unwell in any way.
-Before handling any food or food packaging, employees follow vigorous hand washing procedure and operate with sterile disposable gloves.
-We're systematically verifying food safe temperatures during food processing and storage.
-We're cleaning and sanitizing commonly touched surfaces and all kitchen and production equipment before and after use on a strict schedule throughout the day, every day.
Additionally, the CDC has stated that coronaviruses have poor survivability on the surfaces of food products or packaging (see the FAQ "Can the virus that causes COVID-19 be spread through food, including refrigerated or frozen food?"). Ultimately, the risk of spread from food products or packaging shipped over a period of days at ambient, refrigerated, or frozen temperatures is very low. That's the context in which we ship your meals. The FDA also supports this statement by the CDC (see the section headed "Food").